Practice Management

Mrs Kathryn West Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.  Kathryn also acts as the Carer's Champion at the practice.

Rosalind Buchanan Practice Administrator

The Practice Administrator supports the manager in the day to day administration of the practice.  The role has specific responsibilities in terms of day to day operation, contingency planning, patient recalls and rotas.


Julie Perks

Paula Barnett

Olwen Lamb

Rachel Gilbert

Hollie Burgess

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.


Sarah Lowe